Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you visit and use our website www.mybook.mobengo.fr, dedicated to the online sale of books.
By accessing or using our services, you agree to the terms described in this Privacy Policy.
Information We Collect
When you use our website, we may collect the following information:
- Personal Identification Data: name, surname, email address, billing and shipping addresses, phone number.
- Payment Information: processed securely by our payment partners (e.g., Stripe, PayPal). We do not store your full payment details.
- Account Data: login information, order history, saved preferences.
- Technical Data: IP address, browser type, operating system, cookies, browsing behavior.
How We Use Your Data
We use the collected data for the following purposes:
- To process and deliver your orders.
- To manage your customer account and provide customer support.
- To send order confirmations, invoices, and service notifications.
- To improve our website and user experience.
- To send marketing and promotional content (only with your explicit consent).
Legal Basis for Processing
We process your personal data based on:
- The execution of a contract (e.g., order processing).
- Legal obligations (e.g., tax and accounting requirements).
- Your consent (e.g., newsletters, marketing).
- Our legitimate interest (e.g., website security, fraud prevention).
Sharing of Data
Your personal data may be shared with:
- Payment service providers (e.g., Stripe, PayPal) for secure transactions.
- Logistics and delivery partners to ship your orders.
- IT service providers (e.g., hosting, analytics).
We will never sell your personal information to third parties.
Data Retention
We retain your data for as long as necessary to fulfill our legal and contractual obligations:
- Order and billing data: up to 10 years (legal obligation).
- Marketing data: until you withdraw your consent.
Cookies and Tracking
Our website uses cookies to:
- Enable essential functionalities (shopping cart, login).
- Measure traffic and improve performance.
- Provide personalized content and offers.
You can manage or disable cookies through your browser settings.
Data Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure.
Your Rights
In accordance with the GDPR, you have the right to:
- Access, rectify, or delete your personal data.
- Restrict or object to its processing.
- Withdraw your consent at any time.
- Request data portability.
- File a complaint with the CNIL (France) or your local supervisory authority.
Contact
For any questions regarding this Privacy Policy or to exercise your rights, please contact us at:
📧 contact@bvr.services